Frequently Asked Questions

Q: Do you require renter’s insurance?
A: Yes, all leases require renter’s insurance.

Q: What lease terms do you offer?
A: We offer lease terms ranging from 6 to 14 months.

Q: What are your income and credit requirements?
A: Income verification and a credit check are required for all applications. We require a household income of 3 times the monthly rent.  Leaseholders without a SSN need 4 times the monthly rent.

Q: Do you offer short-term leases?
A: Yes, 3 and 6 month leases are available for additional cost.

Q: How much is the security deposit?
A: The security deposit ranges from $400 to one month’s rent.

Q: When is rent due?
A: Rent is due on the 1st of each month. Any payment received after the 3rd is considered late.

Q: Are there late fees? What are they?
A: Yes. If your full rental balance is not paid on time, an initial $75 late fee applies, plus $5 for each day you are late.

Q: What is your guest policy?
A: Guests who stay more than 2 consecutive days per month are required to be added to the lease agreement.

Q: Do you allow subleasing?
A: No, subleasing is not permitted.

Q: What happens at lease expiration?
A: You will be sent a lease renewal agreement 90 days before your lease expires or moved to a month-to-month lease.

Q: How much notice do I need to give before moving out?
A: A written and signed Notice to Vacate must be submitted 60 days before your intended move-out date. A written and signed Notice to Vacate is required in all scenarios, including at the end of your lease. Failure to submit this notice may result in additional fees, including an insufficient notice fee, accelerated rent charges, late fees, or other applicable charges.

Q: What is your application fee?  What other fees are required at application? 
A: Our application fee is $50 per adult + $150 administration fee per household.  

Q: What documents are required to apply?
A: Photo ID (ID, Drivers License, Passport), Social Security Card, 30 days of income history, and a piece of mail. 

Q: How long does the approval process take?
A: Pre-approval is instant.  Formal application approval can take 2-3 business days to process. 

Q: Are there any utilities included with rent? 
A: No, there aren't any utilities included in rent. 

Q: Are there any additional monthly fees? 
A: There are monthly recurring fees for water, trash, and pest control. 

Q: What is your pet policy?
A: Pier 39 is a pet-friendly community.  We allow a maximum to 2 pets (cat or dog) per unit. 

Q: Are there any weight/breed restrictions?
A: Yes, please speak with a member of the leasing team for specifics on weight and breed restrictions. 

Q: Is there a pet fee or pet rent?
A: Yes, there is a required pet fee and monthly pet rent.  The one-time pet fee is $300 or $450 for two animals.  Montly pet rent is $25/month per pet. 

Q: Do you accept pets? 
A: Yes, Pier 39 is a pet-friendly property. 

Q: Which school district is the property in?  Which schools does this property attend? 
A: Pier 39 is located in Wayne Township.  Students who live here will attend:  North Wayne Elementary, Ben Davis 7th & 8th Grade Center, Ben Davis 9th Grade Center, and Ben Davis High School. 

Q: Which stores and restaurants are nearby?
A: Aldi, Apna Bazaar, McDonald's, Chili's, and Riviera Maya Bar & Grille are all less than a mile from Pier 39. 

Q: Do you offer furnished apartments?
A: No, we do not offer furnished apartments. 

Q: Does Pier 39 offer in-unit laundry? 
A:  Yes, all of our 2 and 3 bedroom homes have in-unit laundry.  

Q: Do the homes at PIer 39 have A/C? 
A: Yes, all units have central air conditioning.  

Q: Which amenities does the community offer?
A: Pier 39 Apartments and Townhomes offers a variety of amenities for our residents.  We have a swimming pool, fitness center, clubhouse, bark park, and community laundry.  

Q: Is there on-site management and maintenance?
A: Yes, Pier 39 has both on-site management and maintenance.  

Q: What are the maintenance hours?  
A: Maintenance staff is available Monday through Friday 8AM to 5PM.  Emergency maintenance is available 24 hours.  

Q: Does Pier 39 host any community events? 
A: Yes!  Throughout the year, Pier 39 hosts a variety of community events for residents to participate in.

Q: Is there assigned parking?
A: No, there is no assigned parking at Pier 39. 

Q: Is there a parking fee?
A: No, we do not charge a parking fee.  

Q: Are there garages or covered parking available?
A: Yes, we offer carport parking for $35/mo. 

Q: Is guest parking available? 
A: There is no assigned parking at Pier 39. Guests may park in any open parking space. 

Q: Is PIer 39 close to public transportation? 
A: Yes, there are multiple public transportation stops within a 1 mile radius of our community.